How to Fix a Declined SASSA Social Grant Application?

Having your SASSA social grant application declined can be worrying and frustrating. However, there are steps you can take to successfully fix and reconsider your application in 2023. In this article we will provide you with a guide on how to appeal and fix a declined SASSA grant application through reconsideration requests.

Understand Why Your SASSA Application Was Declined

The first step is to understand the reason your SASSA grant was declined. This will allow you to properly address any issues or requirements when lodging your reconsideration request.

Some common reasons for a declined SASSA application include:

• Failing the means test for income thresholds
• Incomplete application documents
• Errors in application details
• Failure to meet eligibility criteria

SASSA should inform you of the specific reason. If not, you can call the SASSA contact center to inquire.

Submit an Online Reconsideration Request

One of the quickest ways to appeal a declined SASSA grant in 2023 is to submit an online reconsideration request:

1. Visit the SASSA appeals website at https://srd.dsd.gov.za/appeals.
2. Enter your ID number and the phone number used during the application process.
3. Request a PIN, which will be sent to your registered phone number.
4. Once received, enter the PIN and select the month for which you want to appeal.
5. Choose the reason for the appeal and submit your request.
6. Await the outcome of your reconsideration request.

Make a Telephonic Reconsideration Request

You can also lodge a reconsideration request telephonically:

1. Call the SASSA contact center on 0800 60 10 11.
2. Select option 3 to speak to a SASSA consultant.
3. Verbally lodge your appeal over the phone.
4. Provide necessary details like your ID number and reason for reconsideration.

Allow Time for the Appeals Process

It’s important to note that the SASSA appeals process can take 30-90 days. SASSA acknowledges potential delays but is working to improve processing times. Remember to submit separate appeals for each month your grant was declined.

Follow Up on Your Reconsideration Status

To check the status of your reconsideration request, you can:

• Call the SASSA contact center.
• Visit your nearest SASSA office.
• Check online via the SASSA website on SASSA Status Check

Be sure to quote your ID number and provide other required details.

Submit Any Required Documents

If your grant was declined due to missing documents, ensure you submit certified copies of the required documentation when lodging your appeal. This could include:

• ID documents
• Proof of income
• Bank statements
• Medical assessments
• Birth certificates
• Marriage certificates

Submitting the correct documentation can help fix eligibility issues and get your grant approved on reconsideration.

Amend Errors in Your Application

If there were any errors in your initial grant application, be sure to fix them when submitting your appeal. This includes:

• Correcting personal details like your ID number, name, or date of birth.
• Fixing any mistakes with your banking details.
• Providing accurate declarations of spouse/partner income.

Accurate information is vital for SASSA to reassess your application correctly.

Following these steps can help fix a declined SASSA grant application through a reconsideration request in 2023. Be sure to address the specific reasons for your declined grant to boost your chances of approval.